1. Introduction
Welcome to Casa Belvedere Toscana (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and store your personal information when you use our website (casalebelvederetoscana.com) and make a reservation request through our online form.
2. Data We Collect
We collect and process the following personal data when you submit a reservation request through our website:
- Full Name
- Email Address
- Phone Number
- Reservation Details (e.g., dates of stay, number of guests, special requests)
We do not collect sensitive personal data or use tracking technologies like cookies.
3. Purpose of Data Collection
We collect your personal data solely for the purpose of processing and managing your reservation request at Casa Belvedere Toscana. Specifically, we use your data to:
- Communicate with you regarding your reservation.
- Confirm and manage bookings.
- Provide customer support related to your stay.
4. Data Storage and Retention
Your personal data is stored securely in our Google email server (casalebelvedere.toscana@gmail.com). We retain this data only for as long as necessary to fulfill your reservation and any legal obligations.
5. Data Sharing with Third Parties
We do not share your personal data with third parties. Your information is used only for internal purposes related to booking management.
6. Your Rights Under GDPR
As a user within the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):
- Access – You can request a copy of the personal data we hold about you.
- Correction – You can ask us to correct inaccurate or incomplete data.
- Erasure – You can request the deletion of your data when it is no longer necessary.
- Objection & Restriction – You can object to or restrict the processing of your data in certain circumstances.
- Data Portability – You can request to receive your data in a structured, machine-readable format.
To exercise any of these rights, please contact us at casalebelvedere.toscana@gmail.com.
7. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure access to our email account.
- Limited access to reservation data.
8. Contact Information
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:
📧 Email: casalebelvedere.toscana@gmail.com
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date.